Free troubleshooting guides for all major UK boiler brands. Find out what your error code means and whether you can fix it yourself.
Choose your boiler manufacturer below to find detailed troubleshooting guides for every error code
ecoTEC, ecoFIT, turboTEC series
Greenstar, CDi, Si series
Duo-tec, Platinum, 800 series
Logic, Vogue, Mexico series
Energy, Ultimate, Betacom series
Vitodens, Vitoladens series
Assure, Titanium, Promax series
E-TEC, Evoke, CD series
Eco Compact, System, Combi series
Modena, Optimax, Domicondens series
CSI, RSF, WH series
Advance, Riva, Inovia series
Not sure what's wrong? Here are the most common boiler issues we see
Pressure gauge in the red zone? This is usually an easy DIY fix. Find step-by-step instructions for your boiler brand.
Boiler working but no hot water? Could be the diverter valve, thermostat, or a simple setting issue.
Error codes like F28 or EA? In winter this is often a frozen condensate pipe - we show you how to thaw it safely.
Repeated lockouts indicate an underlying problem. Find out what's causing it before you keep resetting.
While some boiler issues can be safely fixed by homeowners, gas work must only be carried out by a Gas Safe registered engineer. Never attempt to:
If you smell gas: Leave the property immediately, don't use any electrical switches, and call the National Gas Emergency Service on 0800 111 999
If your boiler needs professional attention, our Gas Safe registered engineers are here to help. Available 24/7 for emergencies across Harrow, London and surrounding areas.