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Potterton Boiler Error Codes

Complete guide to Assure, Titanium, Promax, Gold series fault codes with troubleshooting advice

All Potterton Boiler Error Codes

Potterton boilers (part of Baxi group) share many error codes with Baxi boilers. Here is the complete list:

CodeMeaningQuick FixDIY?
E20NTC flow sensor faultReset boilerNo
E28Flue sensor faultReset boiler, check flue terminal is clearNo
E40NTC return sensor faultReset boilerNo
E50NTC DHW sensor faultReset boilerNo
E78Pressure sensor faultCheck pressure level, reset boilerNo
E109No circulation detectedCheck pump operation, bleed radiatorsPartial
E110Overheat protection activatedLet boiler cool, check radiators are on, bleed systemPartial
E117High water pressureBleed a radiator to release excess pressurePartial
E118Water pressure too lowTop up pressure using filling loop to 1.0-1.5 barYes
E119Low water pressureTop up pressure using filling loop to 1.0-1.5 barYes
E125Primary circulation faultCheck pressure, bleed radiators, check pumpPartial
E128Flame lost during operationCheck gas supply, thaw frozen condensate pipePartial
E131Flow temperature sensor faultReset boilerNo
E133Ignition failure - no flame detectedCheck gas supply, thaw frozen condensate, reset boilerPartial
E134Flame extinguishedCheck gas supply, reset boilerPartial
E151Internal faultReset boilerNo
E160Fan speed faultReset boiler, check flue is clearNo
E164No flame signal detectedReset boiler, check gas supplyNo
E168Ignition faultCheck gas supply, thaw condensate pipe, resetPartial
E193System configuration faultReset boilerNo

How to Reset a Potterton Boiler

  1. Locate the reset button (usually on the front panel with a flame symbol)
  2. Press and hold for 3-5 seconds
  3. Wait for the boiler to restart - the display should change
  4. If the fault returns, do not keep resetting - call a Gas Safe engineer

Need Help With Your Potterton Boiler?

Our Gas Safe engineers service all Potterton models across Harrow and London.

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