Complete guide to CSI, RSF, HE series fault codes with troubleshooting advice
Ravenheat boilers display numeric fault codes on the digital display. Here is the complete list:
| Code | Meaning | Quick Fix | DIY? |
|---|---|---|---|
| 01 | Ignition failure - no flame detected | Check gas supply, thaw frozen condensate pipe, reset | Partial |
| 02 | Flame loss during operation | Check gas supply, reset boiler | Partial |
| 03 | Overheat protection activated | Let boiler cool, check circulation pump | Partial |
| 04 | Low water pressure | Top up pressure using filling loop to 1.0-1.5 bar | Yes |
| 05 | Flow thermistor fault | Reset boiler | No |
| 06 | Return thermistor fault | Reset boiler | No |
| 07 | DHW thermistor fault | Reset boiler | No |
| 08 | Flue overheat | Let boiler cool, check flue is clear | No |
| 09 | Fan fault | Reset boiler, check flue terminal | No |
| 10 | Air pressure switch fault | Reset boiler | No |
| 11 | Gas valve fault | Reset boiler | No |
| 12 | False flame detection | Do NOT repeatedly reset - call engineer | No |
| 13 | PCB fault | Reset boiler | No |
| 14 | Pump fault | Check pump operation, reset | No |
| 15 | High system pressure | Bleed a radiator to release pressure | Partial |
| 16 | Frost protection active | Normal operation in cold weather | Yes |
| 17 | Anti-cycling mode | Normal operation, boiler protecting itself | Yes |
| 18 | Condensate pipe blocked | Thaw frozen condensate pipe | Partial |
| 19 | Ignition electrode fault | Reset boiler | No |
| 20 | Flame detection electrode fault | Reset boiler | No |
| 21 | Heat exchanger overheat | Check system circulation, let boiler cool | Partial |
| 22 | Water pressure sensor fault | Reset boiler | No |
| 23 | Flow rate too low | Check system for blockages | No |
| 24 | Diverter valve fault | Reset boiler | No |
| 25 | Communication error | Reset boiler, check thermostat wiring | No |
Our Gas Safe engineers service all Ravenheat models across Harrow and London.